Patient Interviews
& Surgical Experience
Surgical Videos
Thyroid Operations
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Our mission is to build a healthcare company based on integrity, accountability, service, and community involvement. We believe that it is imperative to develop strong relationships with our customers and be involved in the communities in which we are located.
- Customer Service: Serving the needs of patients, physicians and each other.
- Integrity: Instilling trust in others by doing the right thing.
- Accountability: Taking personal responsibility for your actions.
- Relationships: Creating and enjoyable atmosphere through trust and honesty with others.
- Discipline: Doing what needs to be done when it needs to be done.
- Results: Performing in the most effective and efficient manner possible.
- Perseverance: Try and try again.
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- The Right People... It is the core of greatness!
- Empower Employees... It fosters accountability and pride of ownership.
- Outstanding Service... It is the result of humility and attitude.
- Pursue Excellence... It is the only option.
- Keep it simple... It makes life easier.
- Run Lean... Spend wisely to achieve our mission.
- Act quickly... Otherwise it may be too late.
- Work as a team... The sum is greater than the individual parts. There is power in unity and it breeds success.
- Adapt... Be open to new ideas and embrace change.
- Profitability... There is no future without it.
- Community Involvement... Our success is multiplied when we share it with others.
- Enjoy Life and Those Around You... Enjoy your work or try something new. Life is too short to spend it on something that doesn’t challenge and excite you.
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In our interaction with patients, we will...
- Provide compassionate, prompt, professional care to help heal the sick and ease their suffering, and to promote health and well-being in a convenient and cost effective setting.
- Provide high-quality healthcare services without regard to race, color, sex, religion, national origin, age, or disability.
- Recognize and respect each patient’s rights to participate in decisions involving his or her healthcare.
- Protect patient information and maintain confidentiality.
In our interaction with our communities, we will...
- Participate and volunteer in community activities.
- Provide positive and professional representation of the company, our work and ourselves.
In our interaction with our suppliers and service providers, we will...
- Make decisions based upon what is best for the company. Factors considered include quality, service, price, reputation and their ability to meet the needs of our patients, our physicians and our organization.
- Treat all suppliers and other service providers objectively, honestly, and fairly.
- Adhere to the terms and conditions of contracts with suppliers and other service providers and keep proprietary information confidential.
- Always deal with suppliers and other service providers in a professional manner.
Constant attention to ethical behavior is crucial for the protection of our business environment and reputation. Your help in ensuring high company standards is expected and appreciated. |
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